Paramedics help a passenger who is found unconscious in a taxi. In passport control Caroline Acheson is suspicious of a young Zimbabwean with very little in her suitcase.
Traffic police Deborah Bell and Geoff Ledner respond to a baggage tug that's crashed into a plane, while resident press Steve Meller and Russell Clisby await the arrival of world heavyweight boxing champion Lennox Lewis.
Traffic police Deborah Bell and Geoff Ledner respond to a nearby car crash and immigration officer Eric Day has his suspicions raised by a young bride-to-be from South Africa.
Resident journalists Steve Meller and Russell Clisby rub shoulders with Kate Winslet and David Bowie. Paramedics Paul Schofield and Gerard Robinson help out a truck driver whose vehicle has been involved in an accident with an aeroplane.
While Anita Newcourt prepares for a visit by China's president, immigration officers Eric Day and Caroline Acheson take an interest in an Algerian marathon runner.
Duty manager Karen tackles a life-or-death situation; shopping consultant Corinne tries to advise the Chelsea football team; and immigration officers Eric and Caroline challenge a group of tourists who don't seem to know where they are.
Heathrow's fire service attends an emergency; immigration officers Eric and Caroline find some Colombian asylum seekers; animal health officer Stuart intercepts a reptile shipment; and El Al's Peter and Sara help some stranded pensioners.
Pop band Suede make an impression on El Al check-in supervisor Sara Collins, and fire officer Kevin Tuffley orders an evacuation when a firefighting exercise goes wrong.
