Aer Lingus supervisor Siobhan Feeney has lost luggage and fraud problems to contend with, while animal health officer Stuart King tries capturing two birds.
The airport's press team are hot on the trail of the Spice Girls as the band jet off to start their world tour. Counter-terrorist officers Alison and Terry are under pressure on the firing range.
Animal health officer Stuart King has a close encounter with an angry rottweiler and the press jostle to greet Tony Blair at the opening of Heathrow's rail link.
Jeremy is apprehensive as he prepares to take a flying lesson at Clacton airfield. Back at Heathrow, Siobhan has numerous problems checking-in 360 passengers en route to Islamabad.
Jeremy Sparke's resourcefulness is tested when he realises one of his flights is considerably overbooked, animal health officer Stuart King has a close encounter with a spitting cobra, and immigration officer Rob Scott gets a surprise.
It's nighttime at Heathrow, but there's no sleep for Stuart as he tries to cope with 4,000 budgerigars. Beds are needed for an Albanian family seeking political asylum, and the press turn out for the return from America of Louise Woodward.
Jeremy Spake is in celebratory mood as a brand new plane joins the Aeroflot fleet, and a grubby passport arouses the suspicions of the immigration officers.
The festive season gets off the ground at Heathrow as contributors from the last series have the chance to try their hands at somebody else's job for a day.