Crewmates David and Lex are booking on for the day shift when they're interrupted by a paramedic panic alarm blaring out on the open radio channel for all to hear. An ambulance crew has been attacked.
Resources are sent to a 30 alarm fire in London. Ellis helps someone struggling with alcohol. Sumaiya takes a call from a concerned mother whose son is having a mental health crisis.
London Dispatchers Karen and Lucy face an overwhelming surge of urgent calls, while crews out on the road grow frustrated by frequent callers taking up and wasting valuable emergency resources.
Multiple specialist resources rush to help patients injured after a shooting on a busy street in Clapham, while paramedics care for elderly patients reluctant to accept help.