The clubcard

Wed, Feb 18, 1998
With the retail giants engaged in an all-out war to secure the loyalty of customers, Tesco launches an £8-million campaign to promote its Clubcard, regarded by head office as a vital marketing tool. But the staff at Banbury are unimpressed by a cardboard shopfloor promotion with a dalek-like voice, and less than happy about the prospect of longer opening hours and the accompanying increase in stress.
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