Mr. Billachi, an elderly former department store Santa, is brought into court for attacking the robot that replaced him. Disheartened by the commercialism of Christmas, he announces his intention to commit suicide, and Dan is the unlikely person who has to convince him that Christmas is still a time of giving and goodwill. His task is made harder by the fact that his normally cheerful co-workers are all complaining loudly about the mess-ups in their holiday plans.
