In need of a shakeup, the station brings in a famous acting teacher who suggests changes with the actors' deliveries and sends his interns to help out with more roles.
Scott convinces Hilary to host a new gossip show. However, he forgets to tell her that she would have to give up her role on the show "The Hands Of Time".
The staff gets mixed news over the holidays when they are able to book legendary singer Gloria Redmond but later find out the truth regarding her visit to the station.
After Hilary is unable to sing live on the air, she comes up with a traumatic childhood story so that Betty will sing for her without the listeners knowing the difference.
Wanting his visiting aunt to believe that he is part of a more noble profession, Scott gets the staff to pretend that he is an FBI agent and the station is FBI Headquarters.
With Mackie's former jilted bride visiting the station, Hilary comes up with a scheme to have him "marry" Betty live on the air in order to make her jealous.
Mackie tries to enhance his comedy routine with a fake laugh track machine; Mr. Foley's crude, loud mouth brother, who works for a show sponsor, visits the station.
Jeffrey and Hilary reveal they use cues and code words to communicate; Scott and Betty investigate the use of secret codes on the "Amazon Andy" show that go beyond simple messages.
