An unconscious man has been pulled out of the ice cold water outside of Skjervøy. It is a dramatic call for Stig-Håkon and Morten, when the man is being brought to shore lifeless.
A plane must abort its take-off, when a passenger gets a heart attack. For Charles and Merete it is a matter of seconds, in their battle to get to the hospital in time.
Christmas eve. The day no one wants to end up in the hospital. However Trine, Christina, Charles and the others in the ambulance team have their hands full.