It's opening day at Spatz, London's newest fast-food establishment, but with only 4 hours until the owner's wife arrives for the official opening, the restaurant isn't even finished.
Toni has got a problem - she has told her parents that she has been promoted to manager of Spatz, and now they have dropped by to visit her. Dexter is determined to sell 500 burgers and win a staff competition of a weekend in Paris, not knowing that it's actually a working weekend at the Champs Elysees branch.
When a beautiful soap star drops into Spatz, Dexter is determined to impress her, telling her he's the son of the Senegalese ambassador. Upstairs, TJ is having trouble getting paid because the computer is convinced that he is dead.
When a gang of teenage hoodlums start hanging around outside Spatz, Karen orders that TJ get rid of them. As they begin to cause trouble for the restaurant Vince finds his loyalties torn - because he used to be a member of the gang too.
Environmental group, Planetwatch, are picketing the restaurant and damaging Spatz's takings. While Jo takes a shine to their leader, Sebastian, the key to breaking the deadlock may lie with a package sent to TJ by his granny.
TJ gets promoted - but his new job is in Canada. As he prepares to leave, Karen contends with the new manager, who just happens to be the nephew of company director, Louis Frapelli.