In 1899, Andre Morel envisions a luxury hotel open all winter. He convinces Lord Fairfax to partner. Together they work to open the hotel, battling demanding guests, rebellious staff and harsh weather.

Centred around ambitious proprietor Andre Morel, who, in 1899, envisions a five-star luxury hotel that will remain open throughout winter. He convinces wealthy aristo Lord Fairfax to come on board, and the two find themselves battling demanding clientele, rebellious staff and a hostile climate to make their dream a reality.