A difficult story about the hard work of Lyuba, a rescue operator. This is her first working day, for which she has been preparing for many years. Call. At the other end of the wire is a terribly frightened girl who got lost in the winter forest, and her body is no longer obeying her. Incredible self-control, stress resistance, composure and the ability to remain calm in critical situations, not to succumb to one's own emotions are precisely the qualities that help operators make the right decisions.