It's Christmas, and Kate runs a nostalgic gift shop in a neighborhood that has just been slated for redevelopment. A chance encounter on the bus with Mark sets off sparks for them both.

Kate Snow loves everything about the holidays. From Christmas sweaters to Christmas crafts, Kate loves it all, but what really makes her jolly is Christmas time at her shop, Treasures from the Heart, that was started by her father. This year, however, a developer is moving into her quaint neighborhood and trying to turn everything she loves upside down. To make matters worse, Kate had an electric moment with a handsome stranger on a bus but never got his name and now has no way to find him. Mark Goodwin may wear expensive suits and have a great job, but underneath it all, he loves Christmas and everything that comes with it. When he has a moment of connection with a particularly beautiful stranger - dressed as a Christmas elf, no less - he goes on a mission to discover exactly who she is to make his holiday romance dreams come true. But when Kate and Mark discover that they are on opposite sides of a very personal battle, it will take all the Christmas magic in the world to bring these two together in time for a truly magical holiday.

On a Seattle public transit bus during the Christmas season, there is an immediate attraction between a young woman wearing an elf costume and a young man in business attire, they however losing track of each other once she gets off the bus. A hopeful romantic, the young man, having only her earring which she dropped, goes on a search for her. Complications ensue from the outset as she is Kate Snow, the second generation owner/operator of Treasures from the Heart, a gift store in Founder's Square where a development company, Kline Enterprises, has bought all the properties. Despite Kate having six years left on her lease, Kline is trying to push out all of the independent shop owners in the square by the end of the year to begin redevelopment of it. He, on the other hand, is Mark Goodwin, an executive at Kline who is handling the Founder's Square file on behalf of the company. Kate is initially reluctant to have anything to do with Mark of a personal nature, but he finds a way to insert himself into her personal life. As she begins to fall for him in return, the question becomes whether they can overcome the issue of Kline ruining her family's business legacy as she sees it.—Huggo