Huge egos. Backbiting assistants. Screaming deadlines. Claudia "Claude" Casey has moved up in the secretarial world of television news, from permanent floater to the anchor's desk. Can she melt the hearts of the competitive up-and-comers?

Huge egos. Backbiting assistants. Screaming deadlines. Claudia "Claude" Casey has moved up in the secretarial world of television news, from permanent floater to the anchor's desk. It's a short elevator ride from the depths of the mailroom to the executive summit, but the ice queen assistants still give her a chilly reception. Can this perky former temp's warmth and humanity melt the hearts of the competitive up-and-comers?—Christy Varner <[email protected]>