A hair stylist who can read the minds of those whose hair he cuts decides to act on his gathered information.
The film revolves around a small group of elite Mumbaikars whose lives converge at a hairdresser's salon. Sikander/Xen (Rehaan Engineer) owns the salon and has a unique gift of connecting with the minds of his clients and reading their thoughts while at work. Most of his customers maintain a facade of normality in order to gain semblance and hide their tumultuous lives to some extent.
As backdrop to Xen's ability, it is revealed that as a young boy, he witnessed the death of his parents in a freak accident at a recording studio, where nobody could hear his cries for help through the sound-proof booth as he saw the flames rising. Ever since, Xen's life plunged into some sort of forced silence.
Xen uses his gift to help most of his clients, notably Tanya (Pooja Bhatt), whose private life is being indecently probed into by another one of his customers, Misha (Anahita Oberoi). Xen has a banter going with Tanya who wants Xen to cut her hair short. One day Xen finds out (while cutting Tanya's hair) that Tanya forgot her wallet at home and was worried about an embarrassing situation with Xen. Xen manages the situation with charm and skill and waives off the charges for that visit.Tanya maintains an air of being the wife of a rich businessman, who accompanies her husband on his foreign business trips. In reality, Tanya has been kicked out of the house by her husband (who had a mistress in London) and in-laws. Tanya's trips to the salon are her way of keep up social appearances. Even the car she comes in belongs to her in-laws, and the driver does Tanya a favor by bringing the car, as he used to be employed with Tanya previously.One day Misha asks for a lift home from Tanya and realizes that the car doesn't belong to Tanya. Tanya panics and drops Misha in the middle of the road. Misha follows Tanya and finds that she lives in a Chawl like place. Misha calls the in-laws, and they say that Tanya left the family.
Xen manages to get the dirt on Misha, who is a secret cocaine addict, and more unsavory details surface where it comes to knowledge that Misha has even gotten some children at the orphanage, she works at addicted to it. Xen slips the information to Tanya without her knowledge, who then confronts Misha with it when Misha becomes a little too inquisitive in Tanya's personal affairs.
Xen then helps Tina and Bobby connect in his salon when he learns that both had feelings for each other but didn't have the courage to take the first step. Even then, Tina leaves without sharing her details with Bobby, and he is a bit late to rush out of the salon and follow her. Bobby then finds out Tina's next appointment from the salon receptionist Monica.Xen sleeps in his room above the salon. When Bobby comes in on the day of Tina's appointment, he realizes that he has nothing to do and feels awkward just waiting for Tina. Xen senses this and helps Bobby by asking him to be his Guinea pig for a new pedicure kit that his shop has just acquired. The truth was that there was no new pedicure kit, and he was just being nice to Bobby.Eventually, Tina walks in while Bobby was having his pedicure, but this time Bobby is alert and walks out of the salon with her to strike a conversation. Tina ends up kissing Bobby.
Rage (Rahul Bose) is an actor, who is also Xen's customer. Rage has just landed a Mansoor Khan film and is boasting about it to the whole salon. In reality Rage was rejected by Mansoor, who didn't even grant him an audition. Rage lives at the cutting edge of fashion, with hair dyed orange, and wearing a transparent trouser, made of plastic.
Xen is however, clueless in his own silence, and to add to it, he is unable to probe into the mind of one of his customers, Nikki/Nikita (Koel Purie), who comes to the salon one day and asks him to cut off all her long hair. Xen is perplexed as this is a new experience for him and he is intrigued by Nikki.Xen begins to develop feelings for her, sensing some form of distress in her being, unable to reach her but somehow wanting to help.
Later, as Xen serves one of his regulars, a respectable businessman, Mr. Mittal (Boman Irani), it transpires that the married Mr. Mittal is busy planning a liaison with another woman. Mittal is planning a trip to the Bahamas with his mistress.More facts slowly unfold to reveal Mr Mittal is, in fact, Nikki's father, and Nikki has been subjected to an incestuous relationship. Enraged, on gradually learning the truth straight from the thoughts of his client, Xen strikes a heavy blow to Mr. Mittal's head, killing him, and later disposing of the body.
The death of her father triggers in Nikki a sudden response, and she crumbles to the ground in Xen's arms. He is now engulfed in her disconcerting train of thoughts, disjointed, and echoing her torment of many years.
The final scene of the film shows Xen waking the next morning to find the silence in his life is now beyond him, and he can hear, as clearly and wholly as the next human being. Nikki embraces him; the mutual catharsis has made them both more wholesome beings.
