Geoff talks to the people that operate them to find out about the work that they do. What makes a good operator? What makes people want to take the bus? How could these best practices be applied elsewhere?

We've been travelling around the UK to ride some of Britain's Best Buses, talking to passengers and the people that operate them to find out what makes them stand out from the rest. Whoever controls Britain's buses, whether it be the private sector, the public sector or a partnership between both there are key features which make for a successful bus operation that will attract passengers in increasing numbers. This film seeks to highlight theses and asks ... can they be applied elsewhere? This is a feature length documentary in which we ride some of Britain's Best Buses.—Geoff Marshall