Noelle's life stopped when her boyfriend broke up with her on Christmas Eve three years ago. A handsome fireman moves in above her. She gets locked in at work in a department store all alone save the ghost of Christmas past.

Noelle, a holiday hater who toils in a department store in which she is accidentally locked on Christmas Eve. There, she meets a woman who identifies herself as Noelle's guardian angel and introduces her to several "ghosts" of Christmases past, present, and future.—Hallmark