The staff at the Rio Park Hotel are ready to welcome thousands of Brits back to this Benidorm favourite. But no sooner have they started than there is a problem when the lifts break down and they race to get them repaired.
Sharon on reception has pulled the short straw, as today three flight loads of Brits are expected all at the same time, and just when there's an issue with the booking system.
In Balmy Benidorm the staff at the Rio Park and its sister hotel the Flamingo Oasis are gearing up to go the extra mile for their guests as it's Gala Dinner night.
Managers at the Rio Park in Benidorm have clocked off for Bank Holiday so it's a great opportunity for junior staff to prove themselves. Abi is in charge on reception.
Hotel staff in Benidorm are gearing up for a weekend of fun and screams as Halloween is in town. At the Flamingo, Michael is on reception with a busy day of checking in guests.
It is the turn of the season. With cooler temperatures, shorter days and a different generation descending on the hotels, the reception team gear up for a change of pace.
