Summary After pressing Brent for a lesson on how to use the company's computer system, Tracy discovers that trustmom.com has its first success with a popular new crib. However, her joy is short-lived after some angry letters reveal that their customer's orders are not being filled. Meanwhile, as Brad ponders a new name to go along with his sex change, Tracy receives an invitation to the wedding of her ex-boyfriend, Rick. In an effort to appease the disgruntled crib buyers, Tracy turns to Nikky for help but gets nowhere. And Tracy's plea to treat their customers like people and not just numbers continues to fall on deaf ears after Brad points out that she doesn't even know the name, only the number, of the man who fathered her child. And when Tracy takes it upon herself to resolve the problem with the distributor, she finds that their automated phone system isn't going to make things easy. Meanwhile, Celia refuses to let Tracy forget the missed opportunity with Rick. When her co-workers fail to resolve the problem, a determined Tracy tracks down the crib distributor's warehouse. Despite some resistance from its staff, she manages to get the cribs shipped at once. Finally, in the wake of Tracy's efforts, the company gets some good publicity care of some very satisfied customers. So, in an effort to do something nice for Tracy, Brent uses his computer skills to track down the name of her sperm donor.

• Comedy
• Sitcom