Summary The bar's furnace is on the fritz, so Rebecca calls the furnace company to fix the problem. While she's got them on the phone, she has to crawl in through the vent in the wall - usually covered by a grate - to get some information. Carla uses this opportunity to put the grate back into place and leave Rebecca locked in the vent in the wall. Later, on Paul's advice, Rebecca tries to get back at Carla with a similar stunt, but... With other official bar business, Sam offers the bar employees a medical plan, for which each employee must take a blood test. Carla refuses as she's scared of needles. Frasier uses his psychiatric skills to get Carla over her fear. Meanwhile, Woody and Kelly are having their official engagement party, at which Woody will meet for the first time Grandmother Gaines, who has a reputation for being tough as nails. Equally as troublesome for Woody is that he cannot afford Kelly's engagement ring and is forced to work a second job at a graveyard to pay for it. The second job takes its toll on Woody as he's not getting any sleep and is further exhausted by selling his blood. This day is particularly bad as he further took his employee blood test at the bar, and had a tough night at the graveyard with the difficult burial of Mrs. Jane Vanderhoeven, whose casket kept on popping open. What's worse is that he forgot that the Gaines' moved the day of the party up one day to today. Woody's in no real shape to go, but he has no choice. At the party, Woody is still a little woozy, but he has to meet Grandmother Gaines. Woody is totally freaked when he meets Grandmother Gaines: he swears that she is the supposedly deceased Mrs. Jane Vanderhoeven, the woman he buried last night. Grandmother Gaines wants to have a private talk with Woody, for which he is obviously frightened. Woody's fright is taken to a new level by what Grandmother Gaines has to say to him.

• Comedy
• Sitcom
• Drama
• Workplace Drama